14-17 July 2019

Exhibiting FAQ

Operations FAQ

How do I order extras e.g. electrics, lighting, furniture?

All extras can be ordered via the online operations & marketing manual, which will go live in 2019. 

What is a nameboard?

A nameboard attaches to the top frame of a shell scheme stand and displays the stand name and stand number of that particular stand. 

What forms do I need to fill in?

All the necessary forms are clearly marked in the online operations & marketing manual, which will go live in 2019. If you are unsure whether you need to fill in any additional forms, please contact the Operations Team. 

What is CDM 2015 and how does it affect me?

You will find a comprehensive guide to all Health & Safety and CDM policies in the online operations & marketing manual when it goes live in 2019. For more information, please contact the Operations Team. 

How do I change my stand location, size or type? 

If you need to change any aspect of your stand, please contact the member of the sales team you booked it with. 

Marketing FAQ

How/when do I get my exhibitor badges?

You can register for your exhibitor badge via the online operations & marketing manual when it goes live in 2019.  

Can I invite my friends? 

As long as your friends also work within the retail industry they will be able to register for free in advance on the website. You cannot bring friends who do not work in the industry as this is a trade show only. 

How do I amend my online profile? 

Log in to the Marketing E-Zone, where you can amend you profile. If you haven't been sent your log in details, please contact Camille Etroit  by email or on +44 (0)20 7384 8167. 

How do I get included in the Show Directory? 

You will automatically have a listing included in the Show Directory. The details will be taken from your online listing, so please make sure that this is up to date. 

Some exhibitors will also be featured within the pages of the Show Directory, but this is down to editorial discretion. In order to be considered, please make sure that you have uploaded press releases and product images to the Marketing E-Zone. 

I’m launching a new product – who should I tell? 

Please get in touch with, Camille Etroit, by email or on +44 (0) 20 7384 8167. 

What marketing opportunities can I get involved with? 

There are plenty of marketing opportunities available, for the full list please download the marketing manual here. Alternatively, please contact Camille Etroit on +44 (0)207 384 8167 or email
  • It’s so important for us to be showcasing great British manufacturing here at the Home & Gift show. The footfall here is massive and it’s an opportunity for people to see the products, hear the story and for us to be able to show first-hand the quality of British manufacturing we have embraced here with the homeware and cooking range.
    Tom Kerridge
    Professional Chef, The Great British Exchange
  • We love the relaxed and welcoming atmosphere at Harrogate. It’s a must for buyers and a showcase for Yorkshire hospitality. We always enjoy the whole show experience, seeing new faces and meeting with some of our regular suppliers in person.
    Chris Fox & Julia Keeling
    Wishes of Cudworth, near Barnsley