Expo Guides/Fairguide/Construct Data
Recently third parties have been contacting exhibitors for entries into show guides. An example of one such guide is Fairguide/Construct Data and more recently 'Expo-Guide'.
Expo-Guide and Fairguide.com regularly publicize their services to exhibitors at events, primarily in Europe. Both companies use a misleading form, which resembles an organisers Free Catalogue Listing Service, inviting exhibitors to sign and return the form for an entry in an on-line directory. Doing so contracts the purchaser into the three-year, non-retractable agreement. Non-payment is then followed by aggressive debt collecting by Premium Recovery. Expo-Guide and Fairguide.com have no connection with exhibition organizers or any of their events but they deliberately target exhibitors who are about to exhibit across Europe.
We are strongly advising all exhibitors to be vigilant against organisations such as these, who do not represent the good name developed within the exhibitions industry. Please be aware of Expo-Guide and be sure to read the small print details before signing any documents.
Please also note that despite settling out of court and agreeing to stop sending out misleading forms, Fairguide/Construct Data have altered the look and format of their forms (including a new logo) and are continuing to send these to exhibitors.
Home & Gift and Clarion Events work solely with an organisation called Upper Street Media for our preview magazine and directory, and have no affiliation with the above companies.
For more information please visit: http://www.aeo.org.uk/expoguide
Convention Expo Travel/Convention Housing
We have received reports that Convention Expo Travel, also known as Convention Housing, has been contacting exhibitors falsely claiming to be the official hotel booking agency for Home & Gift. They have been asking for credit card details for bookings although, in many cases, the hotels have not been contacted with these bookings.
Any exhibitors who are approached by Convention Expo Travel are advised not to begin communications with them, under any circumstances. Any exhibitors wishing to book accommodation are advised to contact our official accommodation partner, Reservation Highway.
If you have any doubts about dealing with any supplier claiming to be an official show partner, please contact email@example.com
Please be aware that Home & Gift does not supply visitor details to any third party. You may receive spurious approaches from businesses claiming to have these details for sale and we strongly encourage you to treat all such emails and/or calls to be an attempt to defraud. All data is held behind a secure and tested firewall and in line with the provisions of the Data Protection Act 1998.